When prompted, type the correct administrator’s name and password, and then click OK.Ĥ. Double-click the HP Uninstaller icon (located in the Hewlett-Packard folder in the Applications folder at the top level of the hard disk), and then click Continue.Ģ. Insert the HP software CD into your computer's CD drive and then start the Setup program.ġ. Do not connect the printer to your computer until after you have reinstalled the HP software.ĥ. NOTE: It is important that you disconnect the printer before restarting your computer.
NOTE: The correct HP drivers for your scanner must be installed from HPs Support Website. These images can be previewed, edited, saved, and shared to other applications. Disconnect the printer from your computer.Ĥ. HP Scan and Capture is a simple and fun application that captures photos or documents from any HP scanning device or your computers built-in camera. Select the printer name, and then click Change/Remove or Uninstall/Change. Or - Click Start, click Control Panel, and then double-click Programs and Features.Ģ. On the computer desktop, click Start, select Settings, click Control Panel, and then click Add/Remove Programs. Do not simply delete the printer application files from your computer.ġ. Uninstall and reinstall the HP software If your installation is incomplete, or if you connected the USB cable to the computer before prompted by the HP software installation screen, you might need to uninstall and then reinstall the HP software that came with the printer. This is taken from p.194 of the user manual Try uninstalling the printer from the laptop and then reinstalling it again.